Privacy policy
Information We Collect
We may collect information you provide directly to us, such as your name, phone number, email address, property address, project details, and other information you provide when requesting a quote, contacting us, or booking our services. We may also collect certain information automatically when you use our website, such as your IP address, browser type, device information, and website usage information.
Communications
We may contact you by phone, email, text message, or other communication methods you provide to us regarding your inquiry, appointment, project, invoice, or service. Where required by law, we will obtain appropriate consent before sending promotional or marketing communications.
Website Information
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and improve the user experience. You may be able to control certain cookie settings through your browser. Disabling cookies may affect some website features.
Payment Information
When you make a payment for our services, payment information may be processed by a third-party payment provider. We generally do not store complete credit card or payment card information on our own systems. Payment providers may collect and process information according to their own privacy policies and security practices.
Sharing Your Information
We do not sell or rent your personal information. We may share information with trusted service providers, contractors, suppliers, payment processors, technology providers, or other parties when reasonably necessary to provide our services or operate our business. We may also disclose information when required or permitted by applicable law.
Information Security
We take reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or disposal. However, no website, electronic communication, or storage system can be guaranteed to be completely secure.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain business records, resolve disputes, comply with legal requirements, and protect our legitimate business interests.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to information we hold about you, request corrections, ask questions about how your information is used, or withdraw consent where applicable.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites operated by third parties.
Questions & Privacy Requests
If you have questions about this Privacy Policy, want to request access to your personal information, or have a privacy-related concern, please contact us.